Freelance consulting and project management for SMBS across e-commerce, SaaS, and service industries. 

• Led digital transformation and automation projects using agile methodologies and tools such as ClickUp and proprietary internal tools, saving clients over $180K in annual costs. 
• Developed and launched client-facing websites and CRM systems using PHP, HTML, CSS, and JavaScript; managed budgets, timelines, and team coordination from discovery to post-launch QA. 
• Facilitated stakeholder alignment workshops to define KPIs, mitigate risks, and increase solution adoption rate by ~32%, and improved cross-functional project team clarity. 
• Implement strategies to comply with usability, data governance, and protections (ADA, CCPA, GDPR, HIPAA, WCAG) 

Promoted to lead technical programs across marketing and product teams, with oversight of project pipelines, team coordination, and operational efficiency. 

• Managed end-to-end delivery for 15+ high-impact web and SaaS projects, contributing to $400K+ in annual revenue growth and a 12% increase in user acquisition. 
• Established streamlined project workflows using ClickUp and internal CRM tools; built task triage system using Asana and Jira, improving task throughput and achieving 95% on-time completion rate. 
• Collaborated with stakeholders to refine intake processes and clarify technical scope, reducing rework and delays by 20%. 
• Spearheaded data integration initiatives, leading to a 30% reduction in post-launch support costs and improved visibility for marketing analytics via GA4 and Looker dashboards. 
• Implemented sprint retrospectives and risk mitigation practices, which increased cross-functional team transparency and boosted client satisfaction ratings by 18 points. 

Led UX design and front-end development for consumer web platforms, leading stakeholders to align design priorities with business needs. 

• Redesigned sales funnel UX, increasing conversions 23% and gaining $200K in contract renewals. 
• Standardized stakeholder feedback and design QA processes, reducing revision cycles by 40% and accelerating time-to-launch. 
• Built custom analytics dashboard used by marketing teams to reduce daily reporting time by 25%. 
• Improved feedback resolution workflows post-launch, decreasing ticket resolution time by 50%. 

Owned project delivery across clients’ websites and digital marketing campaigns. 

• Managed full project lifecycle for clients in manufacturing and distribution sectors, including content QA and design validation. 
• Led requirement gathering and milestone planning, ensuring brand consistency and performance alignment across multiple web properties.